FAMILY SERVICE AGREEMENT

As a client I understand and accept the following terms and conditions and enter into this client agreement.

1. Services: Client desires to hire an employee (“Candidate”) to provide childcare or other domestic services. The First Milestones is a referral agency and will make reasonable efforts according to applicable law to refer Candidates to Client. However, Client understands and agrees that employing a Candidate is ultimately Client’s decision, and that signing up with or paying The First Milestones does not guarantee that The First Milestones will find a suitable Candidate for Client.

2. Client Is Candidate’s Employer: The First Milestones is not a party to any agreement made between Client and a Candidate. Client understands and agrees that the Candidate’s work schedule, compensation, and the method, manner and means of employment, and any other terms and conditions of employment, will be determined by Client and the Candidate. The First Milestones will not be responsible for the Candidate’s direction, supervision, control or compensation, and The First Milestones is not the Candidate’s employer or co-employer with Client. Rather, Client will be solely responsible for the Candidate’s direction, supervision, control and compensation, and Client understands and agrees that Client is the Candidate’s employer. Accordingly, Client understands and agrees that Client will be responsible for all employer related taxes, withholdings, worker’s compensation insurance, obligations and requirements according to applicable law.

3. Confidential Information: Client understands and agrees that, to the maximum extent allowed by law, all information and materials about Candidates are to be kept strictly confidential, are the property of The First Milestones, and are to be used only in conjunction with The First Milestones’ referral services. If Client provides Candidate information to another party and the other party hires or otherwise engages the Candidate without compensating The First Milestones its full fees, Client will be responsible for paying The First Milestones’ full fees as stated in this Agreement as if The First Milestones had placed the Candidate with a client.

4. Fee Schedule: Client agrees to pay The First Milestones a non-refundable $295 Search/Application Fee to begin the placement process. Additionally, in the event Client employs or otherwise engages the services of a Candidate referred or introduced by The First Milestones to Client, at any time from within one year of the date of The First Milestones’ referral or introduction of the Candidate to Client, for any position even if not for the position originally sought by Client, Client agrees to pay The First Milestones the full Referral Fee, minus the non-refundable Search/Application fee.

Client agrees to pay The First Milestones a Referral Fee for each Candidate Client employs or otherwise engages. Client agrees to pay The First Milestones all fees owed pursuant to this Agreement as soon as a Candidate referred by The First Milestones accepts an offer of employment or other engagement from Client, and in any case by no later than 24 hours before the Candidate’s first day of work for Client. Client understands and agrees that Client’s hiring or other engagement of a Candidate referred by The First Milestones will constitute Client’s acceptance of the terms and conditions of this Agreement even if Client does not return this executed Agreement to The First Milestones.

Except as otherwise stated in this Agreement, all fees are non-refundable, earned in full, and due and payable according to the terms of this Agreement. If any fees or portions thereof are not paid when due, The First Milestones will charge interest on the unpaid amount of the fee. Interest will be calculated by multiplying the unpaid balance by the periodic rate of .5% per month (SIX PERCENT [6%] ANNUAL PERCENTAGE RATE). The unpaid balance will bear interest until paid. If Client’s account is turned over to an agency or other person or entity for collection, all fees and interest, including but not limited to attorney’s fees and costs, incurred relating to the collection activity will be added to Client’s original balance, become payable to The First Milestones according to the terms of this Agreement, and Client agrees to pay The First Milestones all such fees, costs, and interest. Finally, Client agrees to pay The First Milestones any charge The First Milestones incurs if Client’s check or other payment is returned or refused for any reason.

Client agrees to provide The First Milestones with a valid credit card number, expiration date, security code and other information; understands and agrees that The First Milestones shall charge Client’s credit card for all fees and charges owed to The First Milestones if Client fails to pay all fees and charges in a timely manner according to the terms of this Agreement; hereby irrevocably authorizes The First Milestones to place charges on said account in accordance with this Agreement; and agrees to pay all such charges and fees billed to Client’s credit card according to the terms of this Agreement. Client will immediately give The First Milestones new credit card information and an authorization for the new credit card(s) should Client cancel the credit card or should Client’s ability to use the credit card cease for any reason.

5. Replacement Policy: Upon fulfillment of all the conditions listed herein, subject and limited to the terms of this Agreement, for long term, live-out placements only, if the initial Candidate leaves Client’s employment or other engagement with Client within 90 days from Candidate’s first day of employment or other engagement with Client, The First Milestones will make reasonable efforts according to applicable law for 90 days to provide additional referrals for a maximum of one replacement Candidate to Client.

The First Milestones’ obligation to refer a replacement Candidate is expressly conditioned on Client’s (1) satisfaction of all of his or her obligations under this Agreement, including but not limited to payment of all The First Milestones’ fees and charges in a timely manner; (2) providing a signed copy of this Agreement and a written work agreement between Client and the Candidate to The First Milestones within two weeks of the Candidate’s first day of employment or other engagement with Client; (3) written notification to The First Milestones (which includes the date of and reason for the termination) within seven days of (a) the Candidate’s last day worked for Client; or (b) when Client makes the decision to terminate the Candidate; or (c) when the Candidate gives notice to Client of his or her intent to leave employment with Client, whichever is earlier; (4) abiding by all applicable laws and regulations; (5) not materially changing the Candidate’s job duties or job description; and (6) not engaging in any acts of harassment, abuse, or moral turpitude with a Candidate. Determining compliance with these conditions is in the sole and absolute discretion of The First Milestones as allowed by law.

Client further understands and agrees that The First Milestones’ requirement to provide one replacement Candidate is void if Client (1) does not make an offer of employment to a Candidate within the 30 days that The First Milestones shall search for a replacement Candidate; or (2) if Client fails to interview any replacement Candidates within one week of The First Milestones’ referral of the replacement Candidate(s) to Client; or (3) Client employs another employee referred from a source other than The First Milestones.

If Client fails to satisfy all of these aforementioned conditions, The First Milestones shall have no further obligations to Client. The First Milestones’ obligation to refer a replacement Candidate shall not apply if the Candidate gives Client notice of her or his intention to terminate her or his employment with Client at the end of the applicable replacement period or any time thereafter.

If Client requires any replacement Candidates beyond the first replacement Candidate within the twelve months following the original Candidate’s first day of employment or other engagement with Client, Client agrees to pay The First Milestones 50% of a new Referral Fee as provided for in this Agreement. This offer for a 50% Referral Fee only applies to long-term, live-out Candidates under the conditions described in this Agreement.

6. DISCLAIMER/HOLD HARMLESS/LIMITATION OF LIABILITY: Except as expressly stated in this Agreement, The First Milestones assumes no liability or responsibility for, and makes no express or implied guarantees, representations or warranties about, any information, material, services, referrals, Candidates, independent contractors, employees or potential employees (including but not limited to the qualifications or performance of Candidates) it provides to Client. Client’s use of The First Milestones’ services is at Client’s own risk. Additionally, The First Milestones does not employ or exercise control or discretion over Candidates or any person referred by The First Milestones to Client, and disclaims all responsibilities for such individuals’ conduct, misconduct, negligence or omissions.

Additionally, to the maximum extent permitted by law, Client shall indemnify, defend and hold The First Milestones and its owners, agents, employees, officers, directors, representatives, attorneys, and affiliated persons and entities harmless against any damages or liability whatsoever arising out of or in any way in connection with Client’s conduct, negligence, omission(s) or misconduct.

In no event shall either party be liable for consequential, incidental, exemplary, punitive, special or indirect damages of any kind. Further, a party’s aggregate liability for damages of any kind under this Agreement – excluding Client’s potential financial responsibilities in Section 3 of this Agreement; the fees, costs and interest related to collections as referenced in Section 4 of this Agreement; and the indemnity, defense and hold harmless provision in Section 6 of this Agreement – shall be limited to the amount of the Referral Fee(s) received by or owed to The First Milestones from Client, whichever is greater. If any waiver, exclusion or limitation of damages is not permitted by law, the parties’ liability to each other is limited to the maximum extent permitted by law.

7. Miscellaneous: This agreement shall be governed by and construed in accordance with the laws of the State of Texas. Any action or proceeding commenced regarding this Agreement or the subjects herein shall be brought in Tarrant County, Texas.

This Agreement is entered into by The First Milestones and Client without reliance upon any statement, representation, promise, inducement, or agreement not expressly contained herein. This Agreement constitutes the entire agreement between The First Milestones and Client and supersedes all prior oral and written agreements between The First Milestones and Client with respect to the subjects covered in this Agreement. This Agreement shall not be amended or modified except in a mutually agreed upon writing signed by Client and an authorized representative of The First Milestones expressly stating an intent to modify or amend this Agreement.

Client represents that he or she has carefully read and fully understands the scope and effect of all of the provisions of this Agreement; that he or she has had all such time that he or she desires within which to consider this Agreement; that he or she has had the opportunity to consult with an attorney of his or her own choosing and at his or her own expense to review this Agreement; and that he or she has availed himself or herself of this opportunity to the extent, if any, that he or she wished to do so.

The terms of this Agreement are severable. The invalidity or unenforceability of any provision within this Agreement shall not affect the application of any other provision, provided that the essential terms and conditions of this Agreement for each party remain valid, binding and enforceable. Further, consistent with the purposes of this Agreement, any otherwise invalid provision of this Agreement may be reformed and, as reformed, enforced by any party to this Agreement.

This Agreement may be executed in counterparts, each of which shall be deemed to be an original. Failure or delay on the part of any party to exercise any right, remedy, power or privilege under this Agreement shall not operate as a waiver of any right, remedy, power or privilege. Each party agrees that the other party is not responsible for any events or circumstances beyond its control (including but not limited to war, riots, embargoes, strikes and or acts of God) that prevent the party from meeting its obligations under this Agreement.

Neither party shall assign or transfer this Agreement or any interest herein without the prior written consent of the other party. The rights and remedies provided in this Agreement shall be the sole and exclusive rights of the parties against one another relating to the subject matter of this Agreement. Section headings in this Agreement are included herein for convenience of reference only and shall not constitute a part of this Agreement for any other purpose. Sections 3, 4, 6 and 7 of this Agreement shall remain in effect even after termination of this Agreement.

The parties hereby certify, represent and warrant that they have carefully read this Agreement, that they fully understand its final and binding effect, and that they agree to all its terms and conditions.

Revised 8/15/2024